Ed's
AV Handbook
Batting practice for the AV Professional
and primer for the novice
Chapter
9 Page 1
AV Sales Training
"I'll know my song
well before
I start singing."
B. Dylan
Observation
Knowledge creates poised
confidence.
Lack of knowledge generates anxious stress.
Objective
Know your song well before you
start singing.
Take control of your professional
life with a plan
that assesses results and prescribes adjustments.
Compass Heading
You are a sales professional and
the final promotional component
-- the face -- of your company's
business & marketing plan;
a plan aimed at inviting customers to do business with the
business.
Your customers are your compass heading.
Landscape View
Set your heading and adjust
your scope to a wide-view of the business landscape.
Then answer the following questions.
- Who are your customers?
- What are their interests?
- Where do they live?
Commit your answers to a 'pen to paper'
or 'keyboard to word page' game plan data sheet.
Maintain your heading, readjust your scope.
Assess potential obstacles that a
business cannot control.
This includes:
- The National Economic Climate
Survey the national finance media.
They offer a sense of
economic trends.
- The Local Economy
Check out local real estate sales and local automotive
dealers.
Each is a credible
indicator of the local business climate.
- The Competition
Who and where are they?
What do they do well?
What do they do
poorly?
Consider a personal
visit.
You may be surprised by what a handshake and a smile
can unearth.
Add the results to your
data.
Keep that heading
and review the spheres of business that your
company can control.
They are the 4Ps of marketing: place, product, price, and
promotion.
1. Place - Asses your
location. Can customers find you and what will they
find?
2. Product - Examine your product lines. What are their
competitive edges?
3. Price - Are your prices competitive, high, low?
4. Promotion - Assess your company's promotional elements:
advertising,
storefront signs, displays, promotional events,
and the sales
staff.
Add the results to your
data.
Personal 4P Game Plan
You have set your heading,
surveyed the economic climate, canvassed the competition, and
assessed your company. Now while locking onto your
company's 4Ps as a beacon --- layout a personal 4P blueprint
that aligns and complies with your company's plan.
1. Place - Prepare your sales floor as your selling
stage.
If no floor,
then draft an on-the-road sales presentation script.
2. Product - Take regular inventory of what's in stock and
available.
Practice
product demonstrations and or descriptions.
3. Price - Clearly communicate & justify prices as your
presentations proceed.
4. Promote - Be who the company's promotional messages claim
you are.
You will be
perceived as fake if you don't.
Next
Five more steps before your plan
hits the floor or street.
Ed's AV Handbook
Copyright 2007 Txu1-598-288 Revised 2022
Sponsored By

Architectural
Speaker Tuning System
for
in-wall/ceiling custom installed speakers.
Reclaim
The Performance You Paid For